Delivery

Shipping Guide and Locations

Our carriage options are as follows:

For packages under 30kg -
Free (within 7 working days)
Express (within 3 working days) £30

For packages between 30 and 60kg -
Standard (within 7 working days) £30

Over 60kg -
Standard (within 7 working days) £75

Terms and Conditions

All of our delivery options are estimated time only.

These prices do not cover shipping to locations outside of the United Kingdom. For shipping prices for Europe and other countries please contact us.

If you need your product sooner than we have offered, please contact us. In some circumstances we may be able to offer a quicker delivery. Please be aware that this is never guaranteed.

If you have any specific shipping requirements please make the team aware as soon as you place your order.

Positive Weighing Solutions do not accept liability for shipping issues that are out of our control. This includes, but is not limited to: courier error, late dispatch by courier, delay in manufacture.

In the event that an item will not be shipped in the estimated time we will do our best to let the customer know, please be patient with us on this front as sometimes the courier or manufacturer will not make us aware of issues.

Please note that lead times on some products can be more than 7 days. We will do our best to let you know before you place your order, however we may not always be able to do this. We will make every effort to contact you to inform you of any changes to the expected delivery as soon as we possibly can.

Express delivery excludes the following Areas and Postcodes
Republic of Ireland
Northern Ireland
Scilly Isles
Channel Isles
Isle of Man
Isle of Wight
Scottish Highlands -
AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH21-40, PH19-26, PH30-41, PH49-50
Scottish Islands -
HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Returns

Return a Product or Report an Issue

Please complete the following if you need to return a product to us or to report an issue to us. It is very important that you fill in all the details relevant to the scale you have purchased to enable us to track it in the system. Without the details below - your query will take longer to deal with.

Return Form

  • Date Format: MM slash DD slash YYYY
  • Please describe the fault or complaint here in as much detail as possible

“We’d love you to be part of the ‘Positive’ experience so why not join our mailing list to keep in touch."

Lucy Bennet- Poole,
Managing Director

lucy